It's well known that COVID-19 has taken a massive toll on the workforce, with more than 40 million people filing for unemployment in the U. S. alone. In addition to job losses and furloughs, many are also experiencing having a previous offer for a job or internship delayed indefinitely or rescinded. If you're a job seeker who has gone through multiple rounds of interviews and finally landed a position, having that opportunity fall through can feel like a gut punch. All may not be lost, though, if you're on the receiving end of this bad news. One of my coaching clients (I'll call Robin) was expecting an offer for a senior-level marketing position with a financial services firm, RHH (a fictional name), in early March. But just when she thought she was about to receive the nod from human resources, she was told later that month that all nonessential hiring had been put on hold due to the pandemic outbreak. While Robin was devastated to receive this news, I encouraged her not to view the setback as a permanent "no, " even though her future with the employer was uncertain.
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So Harvey is going to find a job and a permanent place to live - that's his plan. But unfortunately, most of the services he needs access to in order to get his life back on track involve using the internet and he's struggling to tackle what is called "digital isolation". image copyright Getty Images image caption While the job centre has computers, they're often already taken "Digital isolation is when people find themselves in a position where they can't access the internet or digital media and devices as much as other people", explains Bibi Reisdorf, an assistant professor in communication studies at the University of North Carolina at Charlotte. "In theory, everyone can access the internet, maybe at a library, community centre or at a friend's house, but there are different levels of access. " Digital isolation is "surprisingly prevalent", according to Dr Reisdorf, with western countries seeing a rise in "mobile dependence". That doesn't mean people who are addicted to their mobile phones, it's when your mobile is your only access to the internet.
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image copyright University of North Carolina image caption "The people who are really in need of public services the most have a really hard time accessing them, " says Dr Bibi Reisdorf For Harvey, his phone doesn't hold the answers. "I have this old 'brick' for a mobile phone, and that's it, " he said. A smartphone that can connect to the internet is not within reach for him at the moment. "I don't think I can live on the amount of money I get every two weeks if I get a phone. It's really difficult to write up my CV and look for jobs. " Applying for a job is daunting enough, especially if you're young and lacking work experience. But for people who don't have things such as a mobile phone or an email address - basics for much of the population - it becomes much more complicated. "They've got that other barrier, which is not being able to be contacted by employers. So if they get offered an interview, who do they put down? " asks Emma Hamblin. "It's a really simple thing we take for granted. "
Jack and Bobby Charlton drifted apart after lifting World Cup in 1966 but bonded again when mum Cissie passed away
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He enjoyed similar success and hero-worship at Sheffield Wednesday but his one failure was at the one job he truly coveted, Newcastle United. After one campaign, and disgusting abuse from Geordie supporters in a pre-season friendly, he simply walked out of St James' Park. Then came the call from the Irish FA which would change his life, and that of an entire country. He took Ireland to their first major championships, then the quarter-finals of the World Cup. Some people said the football was crude, but Jack didn't care and neither did the Irish fans. He invented pressing before Jurgen Klopp was even out of school and turned world football on its head in the process.
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—Robin" The point here is to always to keep the perspective of your potential employer in mind, as Robin did, each time you follow up. Think about their biggest business needs and determine how you might add value. Stay positive As her coach, I knew how anxious Robin was understandably feeling. It wasn't only the RHH opportunity being put on hold that worried her but that many firms had slowed their hiring during the economic downturn. I emphasized to her the importance of not transmitting her angst to RHH in her communications, to avoid coming across as desperate, and to instead share positive news. Striking the right tone in her emails was critical. Here's how she handled it in her next contact with the hiring manager a few weeks later: "Hi Mark, I was thinking about you this week. How are you? I'm writing to thank you for the advice you gave me to talk to vendors who might know about their customers' job openings or consulting needs. It's resulted in two exploratory conversations. I wanted you to know, however, that RHH remains my top choice as an employer.